Process Intelligence Analyst - Task Mining

Location : Bengaluru, India

Experience : 3–5 Years

Start Date : Immediate joiners preferred

About the Role :

We are looking for a Process Intelligence Analyst to support task-mining–driven analysis using Skan (or similar tools). The role is analysis-driven, with a primary focus on interpreting data and generating insights rather than on technical engineering. Experience with Skan or other task / process mining tools is beneficial but not mandatory.

Key Responsibilities :

Data Interpretation & Insight Generation

• Analyse user activity data from task-mining tools to identify trends, bottlenecks, and improvement opportunities.
• Review raw logs, user journeys, and system-captured activities to derive meaningful interpretations.
• Validate insights with functional stakeholders and provide clear, actionable recommendations.

Light Technical Work (Basic SQL)

Collaboration & Communication

Tool Support (Task Mining / Process Intelligence)

Required Qualifications :

Good-to-have :