MI Analyst

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

• Set up the globalization of all reporting and establish process to field questions of and for all data to drive improvement.
• Create formatting and recommendations for hierarchy-based reports.
• Establish new and current local region reporting.
• Maintains client set up (customer IDs, DKs, Reason Codes, etc.) in GBT MI database to ensure consistent global reporting.
• Manages accuracy of data by working with the various teams to correct data at point of sale and due to mapping issues.
• Ensures that all reports are submitted to client or account team after it has been reviewed and updated with all required data points.
• Crisis management reporting and coordination with 3rd parties (e.g. ISOS)
• Provide tool & site administration for online tools
• Support client managers, service delivery teams, and clients by tracking and driving tasks and resolving concerns and issues

What We're Looking For

Location

Gurgaon, India

The #TeamGBT Experience

Work and life : Find your happy medium at Amex GBT.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about 'checking every box;' please apply anyway. You may be exactly the person we're looking for!

Skills Required

Alteryx, Gds