Mega WalkIn_Chat Process

Greeting from IGT Solutions

We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.

Job Responsibility :

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

Knowledge, Skills and Other Abilities :

Strong process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively

Strong problem-solving skills.

Educational & Essential Experience :

Bachelor's Degree or Undergraduate dropouts

6 Months BPO or travel experience and fresher

Excellent Written and spoken communication, business technical writing

Computer Skills ability / experience using computer applications

Willing to work in a contact center environment with 24 / 7 rotational shifts (including night shifts)

• Open to work in a Chat environment (Chat / Email)

Interview Rounds : HR Round

Versant Test Round / VNA Round

Operations Round

Compensation Salary up to 35,000 CTC

Interview Time : 9-30 am to 4-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North City,

Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Person - Sameer Gandhi , Contact Number - 9873330734