IP transport Professional

Job Responsibilities

• Responsible for the completion of build, support or investigation of problems using department instructions, tools and process as a guide.
• Responsible for ensuring that all IP transport equipment is relevant to today’s requirements, but also follows the live network roadmap in terms of product and vendor selection.
• Maintaining SLA’s where practical and in the event that an SLA is not met, working to achieve the earliest resolution.
• Identify technical solutions which will avoid repeated raising of work packages for similar problems, plan their potential implementation assess their impact and make the agreed changes.
• Develop additional areas of knowledge and expertise to widen the overall Test Facility understanding and how all technical components work together, being recognised as a technical expert in multiple areas.
• Define the proactive work required in order to maintain the test estate in order that it is usable by the wider integration, test and development communities driving improvements in the team’s working and technical methods.
• Work using local processes as a guide and implement changes in order to improve the process. Represent the team as an owner of the process.
• Configure and troubleshoot PKI CA certificates systems for secure authentication and communication.
• Responsible to abide by and maintain company Health and Safety policy.Responsible for guiding Environment Manager’s on the IP Transport detail for each requirement.
• Responsible for the tech labs relationship with the Service Architecture and Operational design teams, to ensure live alignment in labs.

Skills required for the job