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Manager- Gateway Operations
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionEducational Background Bachelors Degree (is a MUST ) – preferably engineering Functional Skills –People management, Operations Management Personal Attributes - Curiosity, Ownership, Agile Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. Ability to work well in a team environment.
Role & Responsibilities :
- Manages the manpower planning & shift rostering as per the load projections and productivity targets.
- Compliance to the SOPs, facility 5S and overall upkeep of the facilities.
- Monitoring vehicle connections, availability and ensuring timely unloading / loading of vehicles. (metrics)
- Plan ad-hoc vehicle requirements based on load profile and coordinate with fleet.
- Maintain the service levels and ensuring the performance metrics.
- Facilitate communication and coordination with different teams (such as commercial, security, fleet, last mile).
- Driving the metrics in their respective functions (inbound operations, outbound operations, floor operations, quality metrics, first mile metrics).
- HR / Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
- Mentors and works toward capability building of the team members
- Continuously explores process improvement opportunities and drives them to closure
- Implement industry best practices of shop floor management - Kaizen, Lean, Six Sigma etc.
Person Specifications- Skillsets / Education :
Skills Required
People Management, Teamwork, Operations Management, Communication Skills
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Operation Manager • Bengaluru / Bangalore