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Lead Engineer - Service Now
ConfidentialNoida, India7 days ago
Job description5-8 years working with ITSM Tools like ServiceNow, BMC, BMC Remedy, BMC Helix, Zendesk, JSM etc Well versed with CMDB configurations and CSDM 4.0 Framework Experience in Generative AI and its application Experience working in Agile environment Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services Hands-on Experience in developing Service Catalogs, Service Portal , Flow designer Experience in integration with any 3rd party tool / application using web-services (REST / SOAP) or any other methodology like JDBC, etc. Working knowledge of integrating SPM / APM with other modules including ITSM and Major incident Management Experience with programming languages and databases including HTML, CSS, JavaScript, AngularJS Technical knowledge of various phases of applications, understanding the business or app functions Expertise in Reporting. Building custom Reports and Dashboards in ServiceNow for various modules Create Configuration Management policies and procedures for tracking IT assets and licensing Experience in configuring and enhancing all aspects of ServiceNow (Workflow, UI Action, UI Policies ,Data Policy , client script, Business rule)
#ADL
Skills Required
Servicenow, Angularjs, Html, Spm, Javascript, Agile, zendesk, Ui Policies, Custom Reports, Jdbc, Bmc Remedy, Dashboards, Css, Soap, Reporting, Rest, BMC Helix, Apm
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Lead Engineer • Noida, India
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