Culture & Development Manager

Job Opening : Culture & Development Manager

Location : South Delhi

Industry : Upscale Hospitality & Food and Beverage

Type : Full-Time

About SavorWorks Coffee & Chocolate :

Savorworks Coffee & Chocolate is a sophisticated and premium brand dedicated to redefining the coffee and chocolate experience. As we expand further into the hospitality segment; including cafes, bars, catering, and experiential services. We aim to create a culture where our employees are the true ambassadors of the brand, embodying its vision and values in every interaction. We aspire to build a cohesive community that delivers exceptional guest and client experiences. To realize this vision, we are seeking a solid Culture & Development Manager to lead the brand's evolution through all outlets into a unified movement that resonates throughout every level of the organization.

Role Overview :

As the Culture & Development Manager, your mission is to envision and embed the SavorWorks brand into the core of every employee, transforming them into active ambassadors of the brand. You will craft a strategic movement that aligns team behaviors, training, and set solid, proven standard operational practices. Your strong leadership will foster a warm, high-performance work environment, creating an authentic experience for guests. By building a cohesive culture, you will ensure that the brand's essence is passionately represented by every team member, resulting in a truly unified and memorable guest experience.

The ideal candidate is a dynamic, result-oriented, matured hospitality industry professional with over 10 years of experience in the hospitality and food & beverage industry. A strong believer in nurturing careers through proven ideas, well structured training, driving profitability, excellent HR and communication, and strives to meet targets in a highly competitive market.

Key Responsibilities :

• Develop and refine SOPs across departments and ensure consistency in hospitality services.
• Envision and develop a comprehensive cultural movement that integrates the brand's philosophy into all employee interactions and behaviors.
• Create and execute training programs that empower employees to become authentic brand ambassadors to deliver excellence aligned with brand values.
• Tailor SOPs and training programs to adapt to different outlet locations and challenges.Troubleshoot operational or behavioral gaps, and implement targeted solutions.
• Establish and monitor performance metrics and KPIs to measure success and identify areas for improvement.
• Analyze operational data, generate reports, and provide strategic insights for continuous development.
• Foster ongoing communication, motivation, and recognition programs that reinforce the brand movement.
• Oversee cost control, recipe management, and inventory control to ensure operational efficiency.
• Manage vendor relationships and negotiate procurement to ensure quality and cost-effectiveness.
• Address employee grievances, conduct performance appraisals, and ensure a positive work environment.
• Handle operations, oversee hiring, onboarding, and training programs across outlets to ensure consistency and excellence.

Qualifications & Skills :

Application :

Interested candidates are encouraged to apply through LinkedIn or send their resume and cover letter to

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Skills Required

Pr, Sales Profitability, Team Leadership, Interpersonal Skills, Operational Excellence, Communication