This role is for one of Weekday’s clients
Min Experience : 6 years
JobType : full-time
Requirements
We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Fusion Tax, Vertex, and integrated tax management systems. This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions, supporting
Payables, Receivables, and Intercompany processes.
Key Responsibilities
Tax Configuration & Compliance
- Support Oracle Fusion Tax and Vertex configurations for Sales & Use Tax, VAT, GST, and Withholding Tax across multiple jurisdictions
- Ensure proper tax determination, tax exemption handling, and product / service taxability mapping
- Maintain Tax Rules, Tax Rates, Tax Reporting Codes, and Tax Registrations within
Oracle Fusion
Support Supply Chain Taxation, ensuring correct tax treatment for procurement, intercompany transactions, and drop shipmentsProvide expertise for Intercompany Tax Compliance, ensuring correct tax accounting for cross-entity transactions and transfer pricingMaintain Tax Compliance for Network Billing, correctly applying tax for third-party billing flowsReceive, analyze, and prioritize related support ticketsProvide timely solutions to usersDocument resolution steps and knowledge base articlesSupport system upgrades and patchesMonitor system performances and recommend improvementsTax Integration Support
Configure and troubleshoot Vertex tax calculations in Oracle Cloud Payables (AP), Receivables (AR), and IntercompanyEnsure accurate tax calculation on supplier invoices, customer invoices, and intercompany settlementsSupport Tax on Procurement Transactions, ensuring accurate tax determination on POs and supplier invoicesMaintain correct tax treatment for self-assessed tax (Use Tax, Reverse Charge VAT) in AP transactionsResolve Tax impacts on Intercompany Invoicing and Netting, ensuring tax compliance across legal entitiesSupport tax implications of Supply Chain Financial Orchestration (SFO) transactions, including drop shipments and intercompany flowsERP & Tax System Integration
Maintain Vertex integration with Oracle Cloud ERP (AP, AR, IC, SFO) and troubleshoot integration issuesDebug Tax Calculation Failures in Fusion and Vertex, identifying missing configurations or rule conflictsManage Vertex API Calls, Web Services, and Tax Data FeedsSQL & Data Analysis
Write queries to extract tax-related data from tables such as ZX_LINES, ZX_RATES, ZX_REPORTING_CODES, AP_INVOICES, AR_TRANSACTIONS, and IC_TRANSACTIONSDebug tax discrepancies in AP, AR, and Intercompany invoicesAnalyze tax data for audit purposes, variance checks, and reconciliationIdentify and resolve slow tax calculation jobs, tax rule processing issues, and invoice tax posting Ensure Vertex tax engine performance is optimized for high-volume transaction processingTax Reporting & Period Close
Generate Tax Reports for Compliance and Audit (VAT, GST, Sales & Use Tax, Withholding Tax, etc.)Reconcile Tax Balances between Subledger (AP, AR, IC) and General Ledger (GL)Support period-end tax processing, ensuring accurate tax calculations, accruals, and adjustmentsCompliance, Audit & Reporting
Ensure SOX compliance in tax processing, maintaining proper controls for tax approvals and changesSupport tax audits, providing transaction-level tax details and supporting documentationEnsure Vertex Tax Updates and Quarterly Oracle Cloud Tax Updates are properly tested and implementedManage Tax Data Reconciliations between Vertex, Fusion Tax, and General LedgerPrepare and validate Tax Liability Reports, Exemption Reports, and Withholding Tax ReportsAssist tax teams in reconciling tax postings across AP, AR, and Intercompany transactionsSupport Tax Forecasting and Accruals for Supply Chain TransactionsOperational & Support Processes
Utilize Vertex & Oracle Support (MOS - My Oracle Support)Create and manage Service Requests (SRs) for tax calculation issues, Vertex exceptions, invoice errors, and tax updatesUse Vertex Support Portal (MyVertex) to log issues, track patches, and access tax knowledge basesMonitor and support quarterly Oracle Cloud updates for tax configurations, ensuring tax rule accuracyPerform regression testing when engine changes and Oracle Cloud ERP patches affect deploymentEnsure tax updates are thoroughly tested for Payables, Receivables, Intercompany, and SFO transactionsAssist finance, tax, procurement, and supply chain teams with tax-related issuesDocument Standard Operating Procedures (SOPs) for tax processing, audit preparation, and troubleshootingRequired Qualifications
Strong understanding of indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax)5+ years experience with Oracle Fusion Tax and Vertex tax enginesKnowledge of tax configurations across multiple tax jurisdictionsExperience with tax integration in ERP systems, particularly Oracle CloudProficiency in SQL for tax-related data analysis and troubleshootingExperience with tax reporting and compliance requirementsUnderstanding of period-end tax processes and reconciliationsFamiliarity with SOX compliance requirements for tax processesStrong problem-solving skills for complex tax calculation issuesAbility to work with cross-functional teams including finance, tax, and IT