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EPM / Hyperion - Service Engineer

Talent Worxbangalore, India

8 hours ago

Job description

We are seeking a skilled professional to manage our Oracle EDM, Oracle EPM Planning and Hyperion Planning / Hyperion Essbase / Hyperion Essbase Studio modules.

Key Responsibilities :

Strong understanding of Hyperion Essbase and Oracle EPM planning modules
Experience in EPM data structures, calculations and business rules
Proficiency in Oracle database concepts and SQL queries
Experience with incident management tools and ticketing systems
Receive, analyze, and prioritize EPM related support tickets
Identify the root cause of issues in EPM environments
Provide timely solutions to users
Implement and maintain EPM configurations
Troubleshoot complex EPM applications problems
Document resolution steps and knowledge base articles
Collaborate with engineering / application managers to resolve system issues
Support system upgrades and patches
Monitor system performances and recommend improvements
Participate in on-call rotation as needed.

Qualifications :

5+ year experience with Oracle EPM / Hyperion system

Knowledge on IBM Command center

Strong technical problem solving abilities

Excellent communication skills, not written and verbal

Ability to work effectively under pressure in a fast-paced environment

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Service Engineer • bangalore, India