Senior Specialist, Product Management

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

Senior

Specialist, Product Management

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Job Description

Summary

Overview : Mastercard is a

global technology company in the payments industry, dedicated to

driving innovation and financial inclusion. Within Mastercard,

Services provides advanced analytics, consulting, and digital

solutions that help businesses, financial institutions, and

governments make data-driven decisions.

Fraud

and chargebacks disrupt the entire payments ecosystem, driving both

card issuers and merchants to focus on resolving disputes instead

of increasing card acceptance and revenue. Ethoca Consumer Clarity

(“Clarity”) changes the dialogue, creating a rich environment for

issuers and merchants to engage cardholders post-transaction,

reducing frustration and driving repeat

spend.

The Senior Specialist, Product

Management, role will be part of a team responsible for owning and

delivering the tactical execution of the development the Ethoca

Clarity product. You will be working closely with development teams

to create the needed features that will further evolve the product.

Vital to this will be coordinating the requirements from Product

Managers, customers and partners, and internal

stakeholders.

Job Description

Job

Description

Role

Support the execution

of core product workstreams. The role may require building

repeatable experimentation discipline that feeds into

strategy.

Design and structure initiatives so they can be

measured effectively, ensuring experiments yield clear insights

into product and customer impact

Partner with Product and

Data teams to frame hypotheses, define control and test groups, and

evaluate outcomes with statistical rigor

Translate test

results into actionable recommendations that inform roadmap

prioritization and strategic choices

Maintain visibility

of ongoing tests, results, and learnings, ensuring they are shared

across teams to build organizational knowledge

Maintain

and prioritize the product backlog, ensuring it is consistently

refined and aligned with strategic goals.

Execute product

roadmap collaborating within Agile principles managing the backlog

and planning the iterations.

Work closely with internal

stakeholders such as Operations, and Data Teams to ensure

successful delivery of product releases.

Be comfortable

with data extraction, transformation, and loading to support

business intelligence and analytics. Ability to derive actionable

insights from product KPIs is a must.

About

You :

Demonstrable experience in product

discovery, execution and commercialization, preferably with data

driven products

Experience in the Payments, Ecommerce,

Disputes and / or Fraud Management industry is a

plus.

Experience and / or knowledge of SQL, Python, and / or

Business Intelligence tools (Tableau, Domo, Power BI,

etc.)

Strong analytical skills and intuition. Ability to

analyze complex data and identify patterns.

Strong

organizational and problem-solving skills—you're someone who gets

things done and clears roadblocks.

Strong written and

verbal communication; can effectively articulate product decisions

to technical and nontechnical stakeholders.

Comfort with

and an ability to adapt in a rapidly changing

environment

Openness to learn and apply new technologies,

staying current with industry trends and

advancements

Bachelor's or Master's Degree in Product

Management, Statistics, Data Science, or equivalent work

experience

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Corporate Security

Responsibility

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All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

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Abide by Mastercard’s security policies

and practices;

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Ensure the confidentiality and integrity

of the information being

accessed;

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Report any suspected information

security violation or breach,

and

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Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

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