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Retail Associate

Retail Associate

ConfidentialIndore
12 days ago
Job description

About the Role :  KRA's : -

  • Maintaining a deep knowledge of channel partner products and services.
  • Building and maintaining strong relationships with prospective and existing channel partners.
  • Identifying dealer needs and requirements and proposing suitable solutions.
  • Providing Dealers with comprehensive product / Service and guiding their decision making process.
  • Ensuring Dealer satisfaction.
  • Retaining dealers by making them transact.
  • Cross-selling products
  • Achieving Retention / Transaction targets.
  • Resolving complaints and issues pertaining with dealers efficiently and in a timely manner.
  • Daily visits as per the scheduled beat.
  • This will be a field intensive role, where you will connect the dealers to Cars24 platform.

Required Skill Sets

  • Excellent verbal and written communication with interpersonal skills
  • Extreme ownership of the assigned task
  • Strong sense of initiative, willingness to learn and adapt
  • Process Orientation in daily tasks
  • Desire and ability to think like the customer
  • Analysing and Problem-solving ability, creativity to translate them into solutions.
  • Ability to connect with people across teams & and levels.
  • Other Details : -

  • 6-Days Working
  • Rotational Week off
  • Skills Required

    Relationship Management, Channel Development

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    Associate Retail • Indore

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