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Front Office Specialist

Front Office Specialist

UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Gurugram, Haryana, India
1 hour ago
Job description

Job Title : Front Office Receptionist

Location : Gurugram

Role Overview :

The Front Office Receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming and professional environment. The role involves managing the front desk efficiently, handling incoming communication, coordinating with internal departments, and supporting basic administrative tasks.

Key Responsibilities :

Front Desk Management

  • Greet visitors, clients, and guests in a professional and courteous manner.
  • Manage incoming phone calls, emails, and inquiries; direct them to the appropriate departments.
  • Maintain visitor logs and ensure adherence to office security protocols.

Administrative Support

  • Handle daily correspondence, courier services, and mail distribution.
  • Assist with scheduling meetings, conference room bookings, and event coordination.
  • Support administrative tasks such as filing, data entry, and maintaining office supplies.
  • Customer Service & Coordination

  • Ensure a positive front-office experience for clients and staff.
  • Coordinate with housekeeping and facility management to maintain a neat and organized reception area.
  • Assist HR and Admin teams in coordinating new-employee onboarding or guest visits when required.
  • Qualifications & Experience :

  • Graduate in any discipline
  • 1–4 years of experience in front office or customer service roles.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, Outlook) .
  • Pleasant personality, professional attitude, and strong multitasking abilities.
  • Key Skills :

    Front Desk Operations | Customer Handling | Communication Skills | Administrative Support | Scheduling & Coordination | Time Management | Telephone & Email Etiquette | MS Office

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    Front Office • Gurugram, Haryana, India