Reservations Agent

Company Description

A well-known travel agency in Tamil Nadu with over 30 years of experience in the travel industry, operating our head office in Kumbakonam, India, and branch offices in Chennai, India, and Dubai.

We offer a broad spectrum of services, including air ticketing, tour packages, visa assistance, passport services, insurance, and attestation services.

As an IATA-certified agency, we can issue airline tickets on behalf of various airlines at lower rates. Additionally, we provide group tickets for individuals, corporates, and Umrah-Hajj agencies.

Greatwings Travels specializes in offering various packages, including cruise tours, MICE (Meetings, Incentives, Conferences, and Exhibitions), leisure trips, school / college trips, budget trips, corporate events, honeymoon trips, and solo travel for both international and domestic destinations.

Role Description

This is a full-time on-site role located in Kumbakonam,Tamil Nadu, India for a Reservations Agent at Greatwings Travels. The Reservations Agent will be responsible for managing reservations (Air ticketing & Train Ticketing), providing customer service, handling phone calls and communication.Training will be given.

You can also send your CV to greatwingskmb@gmail.com

Qualifications

Phone Etiquette and Customer Service skills

Experience in Reservations is a plus

Strong Communication skills

Excellent interpersonal skills

Ability to work in a fast-paced environment

Knowledge of travel industry software is a plus

Bachelor degree or equivalent

Fluency in english