Service Delivery Manager - Cyber Security

We are seeking a Service Delivery Manager with hands-on experience managing cybersecurity projects involving technologies such as DLP, Next gen Firewalls, IDS / IPS, EDR / XDR, NAC, IAM, WAF, PAM / PIM, CASB, CSPM, Secure Email Gateway, Backups, Vulnerability Management, Nessus, Qualys, and other security solutions.

The ideal candidate will have a strong technical background, proven project delivery expertise, and demonstrated leadership in handling cross-functional teams and multiple client engagements.

Location : Mumbai / Indore.

Department : Cybersecurity Service Delivery.

Experience : 8+ Years.

Key Responsibilities :

• Manage end-to-end delivery of multiple cybersecurity projects, including DLP, Next gen Firewalls, IDS / IPS, EDR / XDR, NAC, IAM, WAF, PAM / PIM, CASB, CSPM, Secure Email Gateway, Backups, Vulnerability Management, Nessus, Qualys, and other security solutions.
• Coordinate project scope, schedule, resources, milestones, and delivery quality across technical teams.
• Serve as the primary client contact for ongoing service delivery, handling escalations and ensuring client satisfaction.
• Lead a team of security engineers, deployment specialists, and technical leads to ensure efficient and timely project execution.
• Conduct regular project status reviews, risk assessments, and performance reporting for both internal and external stakeholders.
• Ensure compliance with ISO 27001, ITIL, or organizational project and security standards.
• Work with OEMs and partners to align delivery methodology and ensure smooth implementation across security domains.

Role Expectations :

(ref : iimjobs.com)