IT Inside Sales Executive

About the Role

We are seeking a relationship-focused Inside Sales Executive having 2-6 years of experience in selling AI solutions and Digital Product Engineering Solutions . The successful candidate will be responsible for client visits , comprehensive lead qualification , strategic cross-selling and up-selling efforts, robust CRM management , and expert stakeholder management to ensure continuous account expansion and long-term partnership with BigStep Technologies.

Roles and Responsibilities

The selected candidate will be expected to perform the following core duties :

• Cultivate and nurture deep, strategic relationships within assigned client accounts through regular communication and on-site client visits to understand evolving needs and partnership opportunities.
• Focus intensely on qualifying leads generated from existing accounts, ensuring opportunities are strategically aligned with BigStep's capabilities in AI, Digital Transformation, and cloud-native solutions .
• Systematically execute cross-selling and up-selling strategies by mapping BigStep's full solution portfolio to current and future client needs to maximize contract value and revenue yield per account.
• Manage complex internal and external stakeholder landscapes, serving as the primary point of contact and ensuring alignment between client expectations and BigStep's delivery capabilities.
• Represent BigStep Technologies at key industry and client-specific events and conferences to expand professional networks and identify new business drivers within the accounts.
• Ensure meticulous and timely CRM management and updation of all account activities, relationship details, opportunity stages, and future revenue projections to provide accurate forecasting and business intelligence.
• Provide continuous feedback and insights on account health, competitor activities, and new solution demands to internal product and leadership teams.

Required Skills & Qualifications