Job descriptionExperience in DAXExcellent analytical and reporting skills with experience producing reports and dashboards.Must have good attention to detail.Must be proficient in Reporting from Service Now Min. 3yrs experience as a Reporting AnalystMust be proficient in SQL and Javascript min.2.5yrs of experienceMust have experience in Service Now Performance Analytics Min.at least 2yrs experience.Must have experience using 3rd party report tools such as Power BI or Tableau -min 2yrs experience.Should have good understanding of ITIL framework and all associated ITIL processes.Must be able to work on own initiative and make decisions.Must have strong organisational skills and be able to multi-task.Must have strong communication skills (written and verbal)Must have strong Stakeholder Management skills and confident chairing stakeholder meetings.Must be proficient in designing a report / know how best to present the data (visuals) to enable stakeholders to easily consume.Desirable if experienced in conducting training sessions on IT Reporting