Senior Account Manager

Digital Account Manager - Senior

We are looking for an experienced and self-driven

Senior Digital Account Manager

to join our marketing team!

As a Senior Account Manager at our company, your main duty will be to develop and manage digital marketing strategies with our clients, and help them achieve their digital marketing goals.

Some of the goals include better online presence and impressions, better lead generation or more streamlined marketing and sales processes. Your role will be extremely important for customers' success, satisfaction and, ultimately, loyalty.

Duties and Responsibilities :

Build long-term relationships with clients

Investigate and determine clients wants and needs

Plan and implement digital strategies for clients

Always work towards those goals

Optimize web content in order to improve

Present and train on social media strategies to clients

Analyze effectiveness of digital campaigns

Recommend, design and implement digital projects to increase their ROI

Set up a list of KPIs to track for each client

Prepare and present reports on their progress

Keep abreast with new trends in digital technology

Deliver and discuss reporting when part of the engagement

Proactively seek opportunities to improve client metrics

Analyze marketing programs regularly and prepare finding to client contacts

Advise best practice online marketing strategies to drive conversion rates

Project manage all responsible parties for on-time, on-budget deliverables

Communicate client requirements to analysts, strategists, copywriters, developers and designers

Lead client strategy review sessions, internal and external startup meetings

Oversee all the activities for a given account to ensure client expectations are met

Oversee client billing and forecasting

Report and maintain P / L, client by client

Requirements :

More than 4 years of Work experience as a Digital Account Manager

In-depth knowledge of online marketing tools and technology

Excellent understanding and knowledge of social media platforms

Experience in customer service

Sense of ownership and pride in your performance and its impact on company’s success

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills