HC & Insurance Operations Associate

In this Role you will be Responsible For :

• The candidate is responsible to read and understand the process documents provided by the customer.
• Analyse the insurance request received from the customer and process as per standard operating procedures.
• Stay up to date on new policies, processes, and procedures
• Familiarize, navigate multiple client applications and capture the necessary information to process customer request.
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Organizing and completing tasks according to assigned priorities.

Requirements for this role include :

Preferences :   -

Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST).  The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.