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Change Management Engineer
Change Management EngineerVersa Networks • Bengaluru, Karnataka, India
Change Management Engineer

Change Management Engineer

Versa Networks • Bengaluru, Karnataka, India
30+ days ago
Job description

JOB TITLE : Change Management Engineer – Managed Services

About Us

Versa Networks, Inc. is a leading vendor of next-generation Software Defined solutions and architectures,

called SASE (Secure Access Service Edge). Versa is providing an end-to-end solution that both simplifies

and secures the WAN / branch office network.

The goal of the Versa Networks is to provide unprecedented business advantages through a software-

based approach that allows for unmatched agility, cost savings and flexibility. We have created a feature-

rich, scalable yet simple to use software platform to implement many different enterprise and service

provider use cases, including :

  • Full software-defined branch for enterprise customers.
  • Secure SD-WAN for enterprises with layered security.
  • Next-generation managed services for service providers.

Job Summary :

Work on the Versa infrastructure hosted for the customer business environment. Change Management

Engineer must have good experience in handling Network (Routing / Switching) , Security (Firewall / IPS /

IDS), ISP Services and Cloud (VMware / KVM, AWS / Azure / GCP)

Change Management Engineer’s primary role is to plan, test and implement configuration / software

upgrade related changes for the customer infrastructure.

Educational Qualification :

B.E / B.Tech or higher degree in Computer Science / Information Technology or equivalent.

Professional Qualification :

  • Advanced Routing / switching skills / CCNP / CCIE skills or equivalent level of experience.
  • Versa certification will be highly preferred (SD-WAN Associate / SD-WAN Specialist)
  • EXPERIENCE :

    4-6 years of hands-on experience.

    ROLES AND RESPONSIBILITIES :

  • Experience in planning, testing and implementing changes in a complex network environment.
  • Troubleshooting complex network infrastructure issues.
  • Replicate planned change scenarios in the lab environment.
  • Work with the engineering team to replicate customer issues and test possible fixes.
  • Work on problems of diverse scope across all solutions from Versa
  • Incident / ticket / Change Management lifecycle management
  • Good understanding of the ITIL Change Management process.
  • Ability to write bash / python scripts (optional)
  • Experience in managing, supporting, and deploying network infrastructures.
  • Good understanding of virtualization, SaaS, IaaS and related technologies.
  • Understanding of common information architecture frameworks.
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks
  • and projects with minimal supervision.

  • Good verbal and written communication skills, and ability to address conflict with others
  • constructively.

  • Commitment to customer delight is a must.
  • Quality-focused, result and goal-orientated person.
  • Debugging hardware & software system-level problems in a multi-vendor multi-protocol network
  • environment.

    ESSENTIAL SKILLS :

  • ROUTING, OSPF & BGP, MPLS, L3 VPN – expert level
  • TCP / IP protocol suite, SFW, NGFW
  • Good understanding of IPSec VPN / SSL-VPN / NAT / GRE.
  • Experience in handling perimeter security, endpoint security, web and email security is a plus.
  • Working knowledge of Linux / Unix environment.
  • The ideal candidate will be an individual contributor who is a self-starter, with excellent interpersonal,
  • communication, problem-solving solving and troubleshooting skills.

  • Demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to
  • expand upon core knowledge.

    COMPETENCY :

  • Team player, can-do attitude and takes initiative.
  • Ability to work independently as well as in a team (in a start-up environment).
  • Good communication skills to work with cross-functional groups.
  • Strong skills in large-scale software design and development.
  • Excellent verbal and written communication skills.
  • Excellent troubleshooting and problem-solving skills.
  • Create a job alert for this search

    Change Management • Bengaluru, Karnataka, India

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