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Urgent! Process Manager

Urgent! Process Manager

SteepGraphPune, Maharashtra, India
3 hours ago
Job description

Process Manager – Quality & Compliance

Location : Pune

Experience : 8+ years

Are you passionate about building high-impact processes that drive excellence and compliance? Join SteepGraph as our Process Manager – Quality & Compliance and play a key role in shaping our organizational standards and continuous improvement culture.

What You'll Do

Process Design & Governance

  • Identify and bridge process gaps across departments
  • Standardize and implement effective operational workflows
  • Define governance models and partner with teams for smooth execution

Quality Assurance & Audits

  • Conduct internal audits and compliance assessments
  • Investigate non-conformities, identify root causes, and recommend corrective actions
  • Ensure alignment with ISO, CMMI, and other regulatory frameworks
  • Continuous Improvement

  • Drive cross-functional process improvements and efficiency gains
  • Promote a lean, agile, and quality-focused work culture
  • Reporting & Metrics

  • Establish and monitor KPIs across departments
  • Share insights to improve overall performance and accountability
  • Process Automation

  • Collaborate with IT to digitalize key business processes
  • Define functional specs and validate system implementations
  • Training & Compliance

  • Deliver quality and compliance training across teams
  • Stay up to date on regulatory changes and maintain audit readiness
  • ✅ What You Bring

  • Bachelor’s in Engineering / Technology / Business (Master’s preferred)
  • 8+ years in process management and quality assurance
  • Deep understanding of ISO standards (esp. ISO 9001), CMMI, and audit methodology
  • Certifications like ISO Lead Auditor, Six Sigma (Green / Black Belt) preferred
  • Familiarity with digital tools (e.g., Jira, Confluence, Power BI)
  • Strong analytical, communication, and stakeholder management skills
  • Experience in IT Service company.
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    Urgent Manager • Pune, Maharashtra, India

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