Lead Salesforce Business Analyst (CPQ)

Job Description : Brief Description

As a Salesforce Lead Business Systems Analyst, you will be part of a dynamic team responsible for gathering requirements, designing scalable solutions, and supporting end-to-end testing to ensure solutions meet business needs and quality standards.

Full Job Description

As a Salesforce Lead Business Systems Analyst, you would support our CPQ systems and processes. This role will lead the analysis and design of scalable CPQ solutions, collaborate closely with cross-functional teams, and contribute to system testing and quality assurance to ensure robust, error-free implementations.

You should have around 5-10 years of experience and good understanding of QA methodology, processes and associated automated testing tools.

This position is in our Pune, India office and the candidate should be open to work from office as per company policy.

Primary Skills :

Strong CPQ domain knowledge, with a deep understanding of pricing, quoting, and configuration processes

Lead requirements gathering and analysis for CPQ-related business processes across Sales, Finance, and Product teams

Collaborate cross-functionally to define, prioritize, and implement CPQ enhancements and new features

Support CPQ configuration activities, ensuring alignment with business rules and pricing logic

Expertise in Functional, Regression, Integration, and Performance Testing

Solid understanding of QA methodologies, tools, and best practices

Strong ability to trace test cases to business requirements to ensure comprehensive test coverage

Skilled in writing, maintaining, and executing test cases

Ensure adherence to quality standards throughout the software development lifecycle

Plan, document, and track test results to ensure system functionality is defect-free and aligned with business expectations

Troubleshoot and resolve production environment issues related to CPQ and connected systems

Review requirements, specifications, and technical design documents to provide clear and actionable feedback

Communicate effectively with stakeholders regarding system changes, issues, and enhancements that may impact data, workflow, or functionality

Nice to Have : CPQ Certifications

Experience with CRM and ERP integrations

Experience working in an Agile / Scrum development process

Basic SQL skills or experience with data validation.

Experience with test management tools like jira

Soft Skills & Non-Technical Qualities

Passion for quality, accuracy, efficiency

Excellent verbal and written communication skills

Good interpersonal skills

Good time management skills

Ability to multi-task and prioritize

Strong problem-solving abilities