System Administrator L1
CSK Information Technology Pvt LtdNoida, Uttar Pradesh, India4 hours ago
Job descriptionFirst-Level Technical Support Knowledge on O365 and Windows installation Troubleshoot basic hardware, software, and network problems. Provide support for login issues, printer problems, and basic application errors. Respond to user-reported issues via ticketing systems, email, or phone. Perform regular updates and patches on operating systems (especially Windows). Create, modify, and delete user accounts in Active Directory or similar systems. Documentation and Reporting Log incidents, resolutions, and system changes in ticketing systems. Maintain records of hardware / software inventory and support activities Coordinate with vendors or senior IT staff for unresolved problems.
Required Skills
- Basic knowledge of operating systems (Windows / Linux)
- Familiarity with networking concepts (IP, DNS, DHCP)
- Understanding of ITSM tools (like ServiceNow, Jira)
- Strong communication and customer service skills
- Ability to follow SOPs and checklists
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System Administrator • Noida, Uttar Pradesh, India
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