Customer Support Executive
Trupeer AIraipur, chattisgarh, in1 day ago
Job descriptionTroubleshoot issues and guide users through product workflows and best practices. Escalate complex technical problems to relevant teams and ensure prompt Maintain accurate records of interactions in the ticketing system. Contribute to knowledge base documentation and process improvements. Excellent English communication skills - both written and spoken. Willingness to work night / early morning hours (1 AM onwards) to support the 2–3 years of experience in customer support or a similar client-facing role. Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) Strong problem-solving skills, patience, and customer-first attitude. Prior experience supporting SaaS products or B2B customers. Understanding of basic technical troubleshooting or onboarding processes. Opportunity to work closely with a global customer base and fast-growing startup Growth-oriented culture that values initiative, empathy, and ownership.
About Trupeer
Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT
Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the
platform is democratizing product content creation enabling anyone to instantly create
professional product videos and documentation for software. Similar to how Claude and
Cursor empower everyone to build software.
The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,
MIT, Accenture and more. Read here : Forbes feature.
Role : Customer Support Executive
We are looking for a proactive and empathetic Customer Support Executive to assist our
global customers, primarily based in the US. The ideal candidate should have excellent
communication skills, a strong grasp of support tools, and the ability to manage customer
queries with professionalism and care.
Key Responsibilities :
- Respond to customer queries via email, chat, and support tickets in a timely and
professional manner.
resolution.
Must-Have Skills :
US time zone.
and CRM tools.
Good to Have :
What We Offer :
team. Exposure to international client communication and modern support tools.
Create a job alert for this search
Customer Support Executive • raipur, chattisgarh, in
Related jobs
- Promoted
- New!
Admin & Travel Support Executive
Shipsyraipur, India AI-first global technology leader.Heineken, Aramex, Walmart, DHL, Qatar Post, Reliance, and more.Recognized in the Gartner® Magic Quadrant™.
Transportation Management Systems.AI-powered logistics ma...Show moreLast updated: 19 hours ago
- Promoted
- New!
Infosys BPM is Hiring for Voice-Based Customer Support
Infosys BPMraipur, India Infosys BPM is Hiring - Launch Your Career in Customer Support!.If you’re looking to grow with a global leader, this is your chance to start strong!.
Customer Support – Voice Process.Handle objectio...Show moreLast updated: 19 hours ago
- Promoted
- New!
Customer Support - Night Shift (English)
Bhanzuraipur, India Bhanzu formerly (Exploring Infinities).Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world.
Bhanzu is bridging the gap ...Show moreLast updated: 19 hours ago
- Promoted
- New!
Customer Support Executive (B2B)
Art Gharanaraipur, chattisgarh, in At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 20 hours ago
- Promoted
- New!
Customer Support Executive
Resource Algorithmraipur, India Customer Support & Escalation Handling -.Serve as the primary contact for customer escalations received through email and IVR channels.
Manage and resolve queries related to lounge access, card vali...Show moreLast updated: 19 hours ago
- Promoted
Customer Support Executive
Aasma Careersraipur, chattisgarh, in We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English +Hindi / Urdu / Gujarati / Punjabi / Bengali / Nepali / French...Show moreLast updated: 30+ days ago
- Promoted
- New!
Culinary Support Executive
Mummas Cake by Mahekraipur, chattisgarh, in Culinary Support Executive (Pune).We're seeking a Culinary Support Executive to provide expert guidance and answer recipe queries for our online baking and cooking students.If you have a strong bac...Show moreLast updated: 20 hours ago
- Promoted
- New!
Customer Support Executive (Open to Freshers)
Thrillarkraipur, India Thrillark is a discovery and booking platform for experiences—be it iconic landmarks, hidden gems, or local adventures.With over 10,000+ curated activities across the UAE, Southeast Asia, and beyon...Show moreLast updated: 19 hours ago
- Promoted
Customer Care & Sales Support Executive (Uk Energy Market)
Energyex UKRaipur, Republic Of India, IN Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR.Oct–Mar : 1 : 30 PM – 10 : 30 PM IST.Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours).
Energyex is a UK-based consultanc...Show moreLast updated: 1 day ago
- Promoted
Customer Care & Sales Support Executive (UK Energy Market)
Energyex UKraipur, chattisgarh, in Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR.Oct–Mar : 1 : 30 PM – 10 : 30 PM IST.Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours).
Energyex is a UK-based consultanc...Show moreLast updated: 1 day ago
- Promoted
- New!
Inside Sales Executive
98thPercentileraipur, chattisgarh, in Percentile is a rapidly growing US-based Ed-Tech startup offering online, after-school enrichment programs in.English, Math, Coding, and Public Speaking.
Our programs are designed to boost students'...Show moreLast updated: 16 hours ago
- Promoted
Customer Support Executive
Zokoraipur, India As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully.
This role is exclusively focused on chat suppo...Show moreLast updated: 15 days ago
- Promoted
- New!
HR & Recruitment Support Executive
Exasoftraipur, India Assist in internal hiring and staffing requirements across departments.Coordinate with Account Managers and team-leads on recruitment-related activities.
Conduct first-level screening and initial in...Show moreLast updated: 19 hours ago
- Promoted
Customer Support Executive
MTechZillaraipur, chattisgarh, in At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age.
We’re currently seeking an experienced Customer Support Executive to j...Show moreLast updated: 1 day ago
- Promoted
Customer Sales Executive - Cross Sell TPP - Raipur - Pujari Chambers (3rd Floor) - CSE
ConfidentialRaipur, India Perform the following under the guidance / direction of Supervisor / Manager.With help of Supervisor / Manager, Identify the customers for protentional Business.
Collect the documents from Customers and ...Show moreLast updated: 5 days ago
- Promoted
Support Executive - Games
XSQUADS Tech Private Limitedraipur, chattisgarh, in AM - 6 PM (First Shift), 5 PM - 2 AM (Second Shift), 1 AM - 10 AM (Night Shift).We are seeking a proactive and detail-oriented.
The candidate will be responsible for replying to players, organizing ...Show moreLast updated: 1 day ago
- Promoted
Customer Support Specialist
Scry AIraipur, chattisgarh, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionsraipur, chattisgarh, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago