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Marketing - Social Media & Communications Lead
Marketing - Social Media & Communications LeadConfidential • Bengaluru / Bangalore, India
Marketing - Social Media & Communications Lead

Marketing - Social Media & Communications Lead

Confidential • Bengaluru / Bangalore, India
12 days ago
Job description

Who Is Sa.global

sa.global addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.

Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we've been a part of Microsoft's elite Inner Circle for11 years. Our global organization has a 1000-member team across 25 countries.

For more information, visit www.saglobal.com.

Why Choose sa.global

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values : Agile, Capable, and Committed , which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.

Values of sa.global

  • Contribute towards a working environment that represents 'one sa.global' where everyone is seen as an equal, and equality and diversity is championed
  • Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism
  • Come as you are, make work fun & others successful, and foster an always learning mentality

Position Overview

We are seeking a Social Media & Communications Lead to manage our digital presence and internal / external communications. This role requires someone who can seamlessly manage multiple social media channels, coordinate internal communications, and handle external press announcements while collaborating effectively with stakeholders across various regions and departments.

Key Responsibilities

Social Media Management

  • Manage and optimize multiple LinkedIn company pages and other social media channels
  • Develop and execute comprehensive social media content calendars aligned with business objectives
  • Create engaging, brand-consistent content that drives audience engagement and thought leadership
  • Build and grow relevant, high-quality follower base through targeted audience development strategies
  • Monitor social media performance metrics and provide regular reporting and insights
  • Stay current with social media trends, platform updates, and best practices
  • Respond to comments, messages, and engage with followers in a timely, professional manner
  • Internal Communications

  • Design and manage internal newsletter content by coordinating with various departments - company news, updates, and initiatives
  • Develop and maintain internal communication templates and brand guidelines
  • Manage and update brand templates, presentation decks, and company overview materials
  • Provide brand and communications enablement to teams across different regions
  • Ensure brand consistency across all internal and external communications touchpoints
  • External Communications

  • Draft, review, and coordinate press announcements and external communications
  • Work closely with leadership to ensure messaging accuracy
  • Monitor media coverage and industry conversations relevant to the company
  • AI Integration & Process Optimization

  • Leverage AI tools for content creation, scheduling, analytics, and workflow optimization
  • Continuously explore and implement new technologies to improve efficiency and output quality
  • Maintain knowledge of AI best practices for communications and social media management
  • Experience

    Required Qualifications

  • 7-9 years of experience in social media management, digital marketing, or communications
  • Proven track record of managing multiple social media accounts simultaneously
  • Experience with B2B social media, particularly LinkedIn
  • Background in internal communications or employee engagement initiatives
  • Experience working in cross-functional, matrix organizations
  • Technical Skills

  • Proficiency with social media management platforms
  • Experience with design tools (Canva, Adobe Creative Suite, or similar)
  • Familiarity with AI tools for content creation and workflow optimization
  • Strong analytical skills with experience in social media analytics and reporting
  • Knowledge of email marketing platforms and newsletter management tools
  • Communication & Interpersonal Skills

  • Excellent written and verbal communication skills
  • Strong stakeholder management and relationship-building abilities
  • Ability to adapt communication style for different audiences and regions
  • Experience managing competing priorities and tight deadlines
  • Cultural sensitivity and ability to work effectively across different time zones
  • Preferred Qualifications

  • Bachelor's degree in Marketing, Communications, Journalism, or related field
  • Knowledge of brand management and corporate communications best practices
  • Experience in B2B technology or professional services industries
  • Personal Attributes

  • Detail-oriented with strong organizational skills
  • Self-motivated and able to work independently
  • Strategic thinker who can balance tactical execution with long-term planning
  • Collaborative team player with a positive attitude
  • Continuous learner who stays current with industry trends and technologies
  • Contact Us!

    If this is a promising opportunity for you and you possess the desired skills and experience, please apply for the role. We will be in touch! If you're not looking for a job change but know someone that is, please share the details of this open position with them.

    Skills Required

    Canva, Adobe Creative Suite

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    Social Media Marketing • Bengaluru / Bangalore, India

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