Center Manager

We at Jio are hiring for Jio Center Manager for Palakkad, Kollam, Kayamkulam, Kerala.

Key requirements are

1.Graduation and Post-Graduation, MBA preferred

2. Experience of 10-14 years (Min 7 years in Telecom)

Job Description

1. Responsible to ensure sales and customer acquisition targets

2. Optimize cost and productivity of Jio Centre

3. Ensure seamless operation and administration of Jio Centre

4. Ensure adherence to statutory compliances and commercial controls

5. Obtain permissions required for project execution

6. Liaison with channel partners to enhance productivity

7. Provide action plan for customer retention and feedback

8. Manage, coach and motivate team members

Skills and Competencies

1. Managing profit and loss

2. Project management skills

3. Team management skills

4. Problem solving skills

5. Influencing and negotiation skills

6. Cross functional expertise