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Customer Relationship Specialist - Supplier Onboarding
B2NKerala, India30+ days ago
Job descriptionCommunication : Fluent and convincing communication skills in both the local language and English. Interpersonal Skills : The ability to build and nurture strong professional relationships. Proactive Mindset : A self-starter with a high degree of initiative and the ability to work independently. Problem-Solving : Strong analytical skills to quickly identify and resolve issues. Experience : The role description suggests a professional with 3-5 years of experience in a customer-facing or relationship management role. Education : A Bachelor's and Master's degree in Business, Marketing, or a related field is preferred
Location : - Kasargode, Kollam, Kottayam
We're looking for a proactive and highly motivated Customer Relationship Officer to join our team.
The ideal candidate will be a self-starter with excellent communication skills in both English and the local language.
You'll be responsible for building strong relationships with suppliers, guiding them through the onboarding process, and ensuring their experience is seamless and positive.
Key Responsibilities :
- Supplier Onboarding : You'll explain and convince potential suppliers to join our platform or service, guiding them fluently through the onboarding process.
- Relationship Management : You'll build and maintain strong, trust-based relationships with suppliers, serving as their primary point of contact.
- Independent Work : You'll operate as a proactive self-starter, managing your tasks independently with minimal supervision while meeting targets.
- Problem-Solving : You'll address any supplier concerns or questions promptly and effectively, ensuring a positive experience.
Skills :
Experience & Education :
(ref : iimjobs.com)
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Onboarding Specialist • Kerala, India