Senior BI Analyst

About Us :

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific.

Position Title : DEBI Senior Analyst

Corporate Title : Senior Analyst

Location : MUFG Global Services Pvt.Ltd., Bhartiya Centre for Information Technology,

Thani Sandra, Main Road, Bengaluru, Karnataka.

Working Hour : Primarily HK or UK hours ( 5 : 30am to 2 : 30pm or 1 : 30pm to 10 : 30pm).

Job Profile : Position details :

To perform BAU application and operation support on multiple Data Management Systems across MUFG Bank EMEA and MUS International. The individual is to work as the senior analyst for applications within the DEBI (Data Engineering and Business Intelligence) BAU team which supports various applications and manages resolving incidents, problems and changes.

Roles and Responsibilities :

Delivery :

• Work in Shifts based on rota HK and EMEA hours.
• Identify and resolve technical issues.
• Maintaining and updating system technical documents and service operation manuals.
• To ensure the support provided is within the Service Level agreement set with business and technology groups.
• Ensure IT governance, standards and procedures are adhered to at all times.
• Plan and perform software releases as a part of the Release and Change process.
• Develop and deliver Application software changes according to requirement.
• Investigate production incidents / problems and provide solutions to fixing the issues.
• Assess impact on supported systems based on production changes.
• Follow standard tooling such as ServiceNow to manage Incidents, Problem and Change.
• Maintain a good and detailed knowledge of AMD DEBI (Data Engineering and Business Intelligence) applications so as to effectively provide BAU support.
• Ensure effective communications are maintained through timely sharing of information to technology and business stakeholders.
• To cover weekend support on a team rota basis.

Risk & Compliance :

Culture and Leadership :

Job Requirements :

Functional / Technical Competencies :

Personal Requirements :