Facilities Assistant

Role - Hub Admin Manager (HADM)

Desired Experience Range - 2 to 5 years

Required Skill Set - Graduate / MBA, exp. in Facility Management

Location of Requirement -Pan India

Job Description

Complete ownership of managing HUB Admin activities / operation & Admin Team

Defining Scope and KRA’s of Team members

Communicate and co-ordinate with immediate management for day to day activities

Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.

Monitoring and reporting of key project activities, plans and progresses

Managing calls and discussions

End to end Exam day and non exam day administrative activities management and Team coordination

Ensuring zero incident on Exam day related to Admin Services

Help in Recruitment, Training and talent development of Team Members

Define and deploy control and Monitoring mechanism Admin Team within HUB

Training and development of Admin Team within HUB

Ensure Standardising of process at all Exam Venues within HUB

Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice

Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis

Central spoc for all Facility related matters within HUB

Ensure SLA / SLC at Exam Venues

Governance over ViDZ / LISP partners , regular meeting and closure of Audit points

Deployment of Adhoc / Contract manpower at Exam Venue

Help / support in Shortlisting prospective partner / venue identified based on defined parameters within region

Maintain and monitor legal compliances for all Venues

Prepare and deploy contingency / BCP

Surprise checks at exam Venues

Handle crisis situation

Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances

Conduct audit of Exam venues

Any other duty assigned from time to time

Must Have

Good communication skills (written / verbal)

Strong technical knowledge of Electrical Equipments

Experienced in Soft services facility mgmt.

Experience in Facility Operations and management

Must have managed a team

Experience in conflict management

Willing to work, learn and perform under extreme pressure

Willing to travel

Good liasoning with Police and other local Govt. departments

Aware of laws related to facility compliance and operations

Vendor Management skills

Open to take complete ownership, responsibility & accountability of assigned work

Good computer knowledge ( Microsoft xls,word, Powerpoint etc)

Good Have

Professional Certifications, additional language knowledge, Strong analytical and logical understanding