Job Description :
We are seeking a skilled ServiceNow Developer to join our team and contribute to the design, development, and optimization of ServiceNow applications. The ideal candidate will have hands-on expertise in ITSM, ITIL, GRC, process orchestration, and integrations, with strong problem-solving skills and the ability to collaborate across global teams.
Role & Responsibilities :
Core ServiceNow Expertise :
- ITIL processes & IT Service Management (ITSM)
- Service Catalog & Service Portals
- Governance, Risk & Compliance (GRC)
- Process & Development :
- Screen tailoring, workflow administration, reporting, data imports
- Business rules, UI & data policies, API scripting
- Custom app development, scoped apps, upgrades & cloning
Integrations & Data :
REST / SOAP web services, third-party software integrationsImport Sets, Data Sources, and Transform MapsCollaboration & Delivery :
Strong stakeholder engagement & client-facing skillsExperience in global delivery :4+ years of hands-on ServiceNow development experienceProven expertise in ITSM modules, integrations, and customizationsStrong communication & problem-solving abilitiesServiceNow certifications (Developer, Administrator, ITSM, or GRC) preferred(ref : hirist.tech)