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Symantec Encryption - L2

ConfidentialNoida, India

8 days ago

Job description

Job Title : L2 Resource – Symantec Encryption

Location : Noida

Job Summary :

We are seeking an experienced L2-level professional to manage and support Symantec Encryption solutions across the organization. The ideal candidate will have hands-on experience with Symantec Endpoint Encryption, drive incident resolution, and ensure compliance with data protection policies.

Key Responsibilities :

Symantec Encryption Management
Administer and maintain Symantec Endpoint Encryption across endpoints and servers
Monitor encryption status and troubleshoot deployment issues
Technical Support & Troubleshooting
Provide L2-level support for encryption-related incidents and service requests
Collaborate with L1 and L3 teams for escalations and root cause analysis
Reporting & Compliance
Generate regular compliance and encryption status reports
Ensure adherence to organizational data protection and security policies
Patch & Upgrade Management
Assist in version upgrades, patch deployments, and configuration changes
Validate post-deployment functionality and rollback plans
Stakeholder Coordination
Work with internal teams and vendors for issue resolution and product optimization
Support audits and provide necessary documentation

Required Skills & Qualifications :

2–4 years of experience in IT security or endpoint management

Strong hands-on experience with Symantec Endpoint Encryption

Familiarity with Windows OS, Active Directory, and Group Policy

Good understanding of encryption protocols and data protection standards

Excellent problem-solving and communication skills

Relevant certifications (e.g., Symantec Certified Specialist, Security+) preferred

Nice to Have :

Experience with other Symantec security products (e.g., DLP, SEP)

Exposure to enterprise-level deployment and automation tools

Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

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Skills Required

Windows Os, Active Directory, Group Policy

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Symantec Encryption L2 • Noida, India