Presales Specialist
phonon, automating outcomesGujarat, India1 day ago
Job descriptionFollow up with leads provided by the company through impactful pre-sales engagements. Conduct compelling product demonstrations and articulate value propositions. Negotiate pricing and commercial terms to close deals effectively. Ensure smooth customer onboarding and stabilization post-sale. Act as a subject matter expert (SME) on Phonon’s platform. Understand customer challenges and design functional solutions within product capabilities. Define BoQ, set up pricing, and negotiate commercial terms for deal closures. Manage project execution, ensuring customer expectations are met. Strong understanding of the CPaaS sector, including robocalls, SMS, WhatsApp, emails, and cloud contact centers. Exposure to cloud and NLP technologies : AWS Business Practitioner, Google Cloud Text-to-Speech (SSML), Speech-to-Text, NLP. Proficiency in Google Sheets, including Google Script automation. Business value proposition, project management, and client success strategies. In depth knowledge of BFSI collections, commercial aviation, SMS, cloud telephony, Meta, and TrueCaller sales. Experience in Collections Management Processes and Digital Debt Recovery is a plus. Strong revenue and numbers-driven approach. Exceptional leadership, communication, and negotiation skills. High aptitude and a proactive attitude. Indepth knowledge and understanding of TCCCPR, 2018, DPDP Act, DoT Licensing Requirements. 12+ years of total experience, preferably in the CPaaS segment. Engineering background with a track record in pre-sales or solution engineering. Prior experience in BFSI collections, commercial aviation, or digital communication platforms (SMS, cloud telephony, WhatsApp, Meta, TrueCaller) is highly desirable. Opportunity to work with cutting-edge CPaaS solutions. Engage with industry leaders in BFSI, aviation, and telecom. Be a key driver in business growth and customer success.
Job Title : Lead Pre-Sales Engineer
Location : Vadodara
Role Overview :
The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement, industry-specific playbook development, and a deep understanding of CPaaS solutions.
Key Responsibilities :
Industry-Specific Strategy & Documentation :
- Develop industry-specific playbooks, use cases, and case studies.
- Scope customer requirements to create functional, non-functional, and technical specifications.
- Document platform changes and project manage solution delivery.
SQL Conversion & Business Onboarding :
Solution Design & Customer Engagement :
Required Skills & Expertise :
Technical & Industry Knowledge :
Sales & Solutioning Skills :
Soft Skills :
Sectoral Knowledge :
Qualifications & Experience :
Why Join Us?
If you have a passion for technology-driven sales and a knack for solution engineering, apply now to be a part of Phonon’s dynamic team!
Create a job alert for this search
Specialist • Gujarat, India
Related jobs
- Promoted
eFlash FEOL Process Integration Lead
Tata Electronicsgujarat, gujarat, in Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.
Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.I...Show moreLast updated: 30+ days ago
- Promoted
Real Estate Manager
Linkedingujarat, gujarat, in Apex Realty is a fast-growing real estate company dedicated to helping clients buy, sell, and invest in properties with trust and professionalism.
This is a full-time on-site role for a Real Estate ...Show moreLast updated: 30+ days ago
- Promoted
Project Manager – Erection & Commissioning (Compressed Bio‑Gas)
Mantras2Success.comSurendranagar, Gujarat, India Designation : Project Manager – Erection & Commissioning (Compressed Bio‑Gas).Own the site execution plan, micro‑schedule, and S‑curve.
develop and track weekly look‑ahead plans.Establish and run da...Show moreLast updated: 2 days ago
- Promoted
Search Engine Optimization Specialist
C2C MediaGujarat, India Digital Marketing / Performance Marketing.C2C Media is a results-driven digital marketing and creative agency based in the UAE, now expanding operations in India.
We partner with brands to deliver imp...Show moreLast updated: 1 day ago
- Promoted
Hotel Accounting Specialist - M3 Software
Relay Human Cloud IndiaGujarat, India Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally.
Relay is a truly global company having its operations in US, India,...Show moreLast updated: 1 day ago
- Promoted
SAP PPQM
Tata Consultancy ServicesGujarat, India, India TCS is Hiring For SAP PP QM ( Production Planning and Quality Management ).Good relevant experience in SAP PP / QM and well-versed in.
Experience in Implementation and Support Projects.Manufacturing ...Show moreLast updated: 24 days ago
- Promoted
Sales Operations Analyst
Webware.aiPanaji Muwara, Gujarat, India POSITION : Sales Operations Analyst.REPORTS TO : Sales Operations Manager.We are seeking a detail-oriented and analytical Sales Operations Analyst to join our dynamic Operations team.The ideal candid...Show moreLast updated: 10 days ago
- Promoted
- New!
Head Corporate Services - Manufacturing only
Quess Corp LimitedGujarat, India, India About the Role - Head Corporate Services.The role involves overseeing the functional planning and strategy for operations management, disaster management, and people management, ensuring alignment ...Show moreLast updated: 17 hours ago
- Promoted
- New!
MEP Manager
L&T ConstructionGujarat, India, India To lead and manage the Mechanical, Electrical, and Plumbing (MEP) operations across designated projects.The role focuses on planning, coordination, execution, and monitoring of MEP works to ensure ...Show moreLast updated: 17 hours ago
- Promoted
Proposal Research Analyst / Outreach Specialist
Morph EnterpriseGujarat, India, India Morph Enterprise LLC is an IT Staffing and Consulting firm providing adaptable, innovative and comprehensive high-quality workforce and IT consulting services to address the evolving needs of busin...Show moreLast updated: 30+ days ago
- Promoted
- New!
AGM Operation | Automobile 3PL
Propella Consulting GroupGujarat, India, India Were Hiring – AGM Operations (Auto Logistics, Gujarat).An exciting leadership opportunity based in.Lead, mentor, and develop a large team to deliver operational excellence.Strong leadership, custom...Show moreLast updated: 17 hours ago
- Promoted
Sales Executive
Toshbro Medicals Pvt LtdGujarat, India, India We are seeking dynamic and self-motivated.The role demands extensive on-field presence, client interaction, and proactive market engagement.
The ideal candidate should enjoy travel, be comfortable w...Show moreLast updated: 23 days ago
- Promoted
meta ads specialist
Unified SochoGujarat, India Unified Socho is a full-service marketing and content creation agency dedicated to helping brands connect, grow, and thrive in the digital world.
We specialize in crafting custom strategies for both...Show moreLast updated: 1 day ago
- Promoted
B2B Sales Specialist
ALDSGujarat, India Business Development Executive (Alibaba.Channel – Partnered with ALDS).We are looking for a dynamic and driven.Business Development Executive.
Identify and engage potential clients to onboard them o...Show moreLast updated: 1 day ago
- Promoted
Continuous Improvement & Excellence Specialist (Black Belt)
Asian HiresGujarat, India POSITION REPORTS TO : SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt).POSITION LOCATION : VADODARA, INDIA (ON-SITE).
BUDGET : 15,00,000 - 17,50,000 PA.The Manager – Process Excellence (Black Be...Show moreLast updated: 1 day ago
- Promoted
Project Manager
SpectraHR | Your People PartnerGujarat, India, India Job Title : Project Manager - Solar EPC (Ground-Mounted Projects).Experience Required : Minimum 7+ years in Solar Ground-Mounted Projects.
Project Experience : Must have handled 200MWt cumulative capac...Show moreLast updated: 1 day ago
- Promoted
Junior User Experience Designer
The Unmarketing AgencyPanaji Muwara, Gujarat, India About the Project We are seeking a creative and passionate Junior UI / UX Designer to join the "Stealth Proptech Startup" project team.
This is a groundbreaking initiative to build a comprehensive dig...Show moreLast updated: 23 hours ago
- Promoted
Mergers and Acquisitions Specialist
Adani GroupGujarat, India The M&A and Structuring Specialist supports Adani Corporate Services in executing strategic initiatives through mergers, acquisitions, joint ventures, and corporate restructuring.The role focuses o...Show moreLast updated: 1 day ago