Bengali Customer Support Specialist
VerbiQKottayam, IN9 hours ago
Job descriptionExceptional command of Bengali and English Strong communication, active listening, and problem-solving skills Ability to work remotely with minimal supervision Basic computer literacy Previous customer support experience is a plus but not required
Position : Bengali Customer Support Specialist
Location : Remote (India)
Employment Type : Full-time
Role Overview :
We are seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction. Fresh graduates with strong language skills are encouraged to apply.
Key Responsibilities :
- Respond to customer queries via calls, chats, and emails
- Analyze customer needs and offer accurate solutions
- Document interactions in CRM tools and follow standard procedures
- Collaborate with internal teams to resolve complex issues
- Maintain service quality, response time, and customer satisfaction metrics
Qualifications :
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Customer Support Specialist • Kottayam, IN
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