Talent.com
City Business Head

City Business Head

ConfidentialBengaluru / Bangalore, India
2 days ago
Job description

About the Company

Stable Money is India's leading fixed investment platform. It is a marketplace which helps customers discover and invest in high-quality fixed-income products such as Fixed Deposits (FDs), RD, Bonds, Credit Cards, Mutual Funds from trusted institutions. Stable Money has 30 lac+ trusted investors, 2000cr+ bookings since inception and is backed by marquee investors such as Z47, Lightspeed, Fundamentum, Matrix Partners, RTP Global to name a few.

About the Role

As the City Business Head, you are the CEO of your city owning end to end P&L, investment wallet growth, team & channel performance. This is a hands-on, field-first role focused on direct customer acquisition, partner development (IFAs / DSAs / MFDs / wealth advisors), team building, and process-driven execution.

Responsibilities

Market & Growth

  • Build and execute the city go to market : micro market mapping, pincode coverage, funnel & beat plans.
  • Deliver monthly and quarterly targets for investments volume (₹), number of FDs, number of Bonds, number of mutual funds, active customers, and repeat investments.
  • Drive investment wallet growth via cross sell / upsell, portfolio deepening, and city level campaigns.

Channel & Partnerships

  • Acquire, activate, and scale channel partners (IFAs, DSAs, wealth boutiques, community leaders, housing societies, corporates etc).
  • Run partner onboarding, training, joint customer events, incentive governance, and performance hygiene.
  • Maintain high partner productivity (activations, conversion %, average ticket size, compliance score).
  • Direct Sales & Customer Experience

  • Lead from the front in high stakes customer meetings; close marquee customers / accounts.
  • Ensure top tier NPS : zero-defect KYC / documentation, quick TATs, and clear communication.
  • Team Building & Leadership

  • Hire, train, coach, and manage 5–10 field sales reps (minimum 2 years prior team handling required).
  • Institute a rigorous operating rhythm : daily huddles, weekly reviews, funnel hygiene, pipeline building, sales commitments, and capability building.
  • P&L, Process & Compliance

  • Own city P&L : productivity, CAC, ATS, incentives, vendor spends, and unit economics.
  • Be a stickler for process - CRM hygiene, pipeline data, sales commitments, input metrics, and SOP adherence.
  • Ensure regulatory compliance (KYC / AML / PMLA) and audit readiness; drive clean, documented operations.
  • Data, Reporting & Collaboration

  • Track inputs → outputs : leads → meetings → commitments → investments → renewals.
  • Publish weekly / monthly dashboards; flag risks early and propose fixes.
  • Work closely with central product, operations, and marketing on city feedback and experiments.
  • What Great Looks Like (KPIs you'll be measured on)

  • FD Volume (₹) & #FDs booked; average ticket size; wallet deepening / renewals
  • Bond Volume (₹) & #Bonds booked; average ticket size; wallet deepening / renewals
  • Mutual Fund Volume (₹) & #MFs booked; average ticket size; wallet deepening / retention
  • Lead to Sale Conversion %, cycle time (TAT), cancellation / error rate
  • Active & productive partners, partner activation to productivity ramp
  • Team productivity per rep, activity / visit metrics, adherence to beats
  • CAC & city unit economics, marketing ROI, incentive efficiency
  • Customer NPS
  • Must-Have Qualifications

  • 5+ years in City / Branch-level Sales / BD in Banking / Insurance / Investments / Lending.
  • Local city experience & network (must have worked in the same city you're applying for).
  • Proven direct sales to retail / affluent customers and channel sales via IFAs / DSAs / partners. Managed a 5–10 member field team for ≥2 years with hard targets and reviews.
  • Strong command of sales process, CRM, funnel metrics, and on ground execution.
  • Bachelor's degree (MBA preferred). Fluency in English + local language.
  • Skills & Traits We Value

  • Hunter mindset with high ownership; thrives in the field (70 - 80% on ground).
  • Process first operator : plans beats, tracks inputs, inspects what they expect.
  • Excellent negotiation, closing, and partner management skills.
  • Data-driven; strong Excel / Google Sheets; comfortable with CRM tools.
  • High integrity, compliant by default; clear written & verbal communication. Flexibility to run weekend drives / events when needed.
  • Operating Rhythm (Example)

  • Daily : stand-ups, beat execution, partner / customer meetings, CRM updates.
  • Weekly : pipeline reviews, partner performance, team coaching, field immersions.
  • Monthly / Quarterly : city plan reviews, P&L & ROI review, hiring / backfills, city campaigns.
  • Compensation & Benefits

  • Competitive fixed + performance-linked variable; partner & team-based incentives.
  • Best in the industry Medical Insurance coverage for self and dependents.
  • Travel reimbursements as per policy.
  • Skills Required

    CRM Tools, Direct Sales, google sheets , Channel Sales, Excel

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