Marketplace Operations Lead
HINDCO Consulting ServicesDelhi, Republic Of India, IN1 day ago
Job descriptionPlan and execute promotional offers, discounts, and schemes in coordination with sales teams. Monitor order flow, cancellations, and returns to ensure seamless customer experience. Coordinate with platform account managers for visibility, deals, and growth programs. Coordinate with the warehouse / dispatch team to ensure timely order processing and shipment. Track and maintain inventory levels across platforms to prevent stock-outs or oversupply. Manage product catalogue hygiene images, descriptions, SKUs, and compliance with marketplace standards. Monitor daily, weekly, and monthly sales performance across e-commerce channels. Analyze platform dashboards to identify trends, fast-moving SKUs, and performance gaps. Prepare regular sales reports and MIS for management review. Reconciles payments, returns, and claims with finance. Liaise with production, dispatch, and finance teams for smooth order execution. Work closely with category and brand teams to align pricing and availability strategies. Ensure all dispatch and invoicing processes comply with company and statutory requirements. 4+ years of hands-on experience in e-commerce operations and channel management. Knowledge of Amazon Seller Central, Flipkart Seller Hub, and other marketplace dashboards. Strong understanding of inventory flow, order lifecycle, and payment reconciliation. Analytical and detail-oriented approach with strong follow-up skills. Excellent coordination and communication across internal teams and external partners. Note : To streamline our recruitment process we have collaborated with Jobringer.Com to securely host and manage entire candidate database. Our recruitment team uses the platform to access profiles, update shortlisting status, and schedule interviews. On applying you may find your details being shared with Jobringer.Com;
Key Responsibilities :
- Manage day-to-day operations of e-commerce marketplaces such as Amazon, Flipkart, Myntra, etc.;
ensure accurate productlisting, pricing, and stock updates on all platforms.
Candidate Profile :
please be ensured that this will be solely for recruitment purpose.
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Operation • Delhi, Republic Of India, IN
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