Customer Service Executive in Erode, Thiruvalla, Nagercoil, Kannur

As a customer service executive at Muthoot Exim Private Limited, you will have the opportunity to showcase your expertise in both operations and marketing while providing top-notch service to our valued customers. Join our dynamic team and be a part of a company that values innovation, excellence, and customer satisfaction.

Key Responsibilities

• Manage customer inquiries and issues promptly and effectively, ensuring high levels of customer satisfaction.
• Collaborate with the operations team to streamline processes and improve efficiency in order fulfillment and delivery.
• Assist in developing marketing strategies and campaigns to promote our products and services to new and existing customers.
• Monitor customer feedback and market trends to identify opportunities for product improvement and expansion.
• Conduct regular customer surveys and analysis to gather insights and feedback for continuous improvement.
• Work closely with the sales team to drive customer retention and loyalty through personalized service and promotions.
• Stay updated on industry trends and competitor activities to provide valuable insights for strategic decision-making.

If you are a proactive and customer-focused professional with a passion for both operations and marketing, we want to hear from you. Join Muthoot Exim Private Limited and take your career to the next level!

About Company : Muthoot Exim Private Limited is one of the companies of the Muthoot Pappachan Group. Muthoot Exim is the precious metal division of MPG and has a presence across India.

Skills Required

Customer Service, Customer Retention, Operations, Marketing