Senior SAP ADM Manager

Job Title : SAP ADM Manager

Location : Bangalore (Whitefield) – Hybrid (2 days in office weekly)

Experience Required : 10+ Years

Shift : General Shift

Interview Process : 1 Round

Role Overview

We are seeking an experienced SAP ADM Manager with strong expertise in SAP operations and ticket resolution. This is not a technical development role , but rather an operational position focused on managing SAP tickets, ensuring smooth system operations, and collaborating with business and technical teams to resolve issues effectively.

Key Responsibilities

• Manage SAP ticket resolution process, ensuring timely and effective closure of issues.
• Act as the primary point of contact for operational SAP support.
• Coordinate with internal teams and stakeholders to track, prioritize, and resolve SAP-related incidents.
• Monitor and maintain SAP system performance and operational stability.
• Ensure compliance with established SLAs and escalation procedures.
• Provide regular status reports and updates to management.
• Support audits and documentation related to SAP operations.

Requirements

Additional Details

Skills Required

Incident Management