Team Lead – Operations & Reporting

Role : Team Lead – Operations & Reporting (Content Moderation)

Location : Hyderabad

Experience : 4+ Years

Immediate Joiners Only

Mandatory Skills & Experience

Key skills :

Excellent communication / comprehension skills

Strong experience in operations management and People management

Good with excel (Intermediate level- Pivot, VLOOKUP XLookup and basic excel formula)

Summarizing and grouping data

Adding calculated fields

Creating and customizing PivotCharts

Data sorting and multi-level filtering

Conditional formatting (custom rules, icon sets, color scales)

Data validation (dropdown lists, input restrictions)

Named ranges

Removing duplicates and handling blank data

Team Leadership & People Management

Content Moderation Expertise

Workflow Management

Process Improvement & Reporting

Cross-functional Collaboration

Client & Stakeholder Managemen

Training & Mentorship

Analytical & Problem-solving Skills

Technical Skills (Mandatory)

Power BI – Reporting and data visualization

SAP Concur – Expense and travel management operations

MS Windows – General operational tools proficiency

AutoCAD – Basic understanding from civil engineering background

Workflow Tools – Experience with platforms like Review Service, Athena, EWOQ, Claude, CrowdCompute, Julius & Gamma