JOB SUMMARY
The Engagement Coordinator provides front-line customer service to internal team members, clients and vendors. You will be responsible for communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to the end users.
You must work with all parties for problem resolution, providing a professional response and exhibit strong customer service orientation when dealing with all external clients. Your main responsibilities are listed below :
ESSENTIAL DUTIES AND RESPONSIBILITIES :
EDUCATION / EXPERIENCE AND OTHER POSITION REQUIREMENTS :
Find out more Ready to raise the talent bar? Find out how fast and how far Pontoon can take you – connect with our Talent Acquisition Partner, Joanne on Equal Opportunity Employer M / F / D / V We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Kind attention : Pontoon India does not collect any fee / s from the candidate for recruitment. Pontoon India employees are not allowed or authorized to collect any fee / s from the associates, candidate and client. Selection of candidate / associate is based on defined process, merit and as per the requirement.
Engagement Specialist • bangalore, India