Customer Success Manager – Childcare Enterprise Saas (Remote, India – U.S. Hours)
iCare SoftwareMangalore, Republic Of India, IN15 days ago
Job type
- Remote
Job descriptionBusiness Consulting : Hold meeting / s to discover and document each client’s business needs Solution Engineering : Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test cases Training : Deliver training to stakeholders (owners, directors, admins) Go Live Help : Serve as a trusted consultant during rollout Provide Tier 2 / 3 support on business issues (e.G., finance, administration, reporting, child development outcomes, BI / AI tools) Troubleshoot user issues and coordinate with the dev team when needed Strengthen relationships with customers by understanding their evolving goals Experience in Customer Success, Client Onboarding, or Account Management for a B2B SaaS product Strong business communication and problem-solving skills Experience in the childcare or education industry is a strong plus The ability to work independently and follow structured workflows Availability to work full-time during U.S. business hours (IST evening / night shift)
📌 Important : To Apply
Please complete the following :
- Math / Logic Quiz (https : / / forms.Gle / dnh8NdeCJKwDTK9r8)
- Onboarding Experience Questionnaire (https : / / forms.Gle / eB5Pvq5JphEaSL3X8)
Send your resume with a cover letter explaining why this is the right job for you to :
📧 jobs@icaresoftware.com
Applications without the above will not be considered.
About iCare Software and the CSM Role
iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software.
We are hiring Customer Success Managers to join our team remotely from India .
This hands-on role involves both strategic onboarding and technical customer support . You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.
⏰ This is a full-time remote role requiring work during U.S. business hours (typically 6 : 00 PM to 4 : 00 AM IST).
Let’s transform childcare together.
What You’ll Do🧭 Onboarding New Customers (Implementation)
🛠️ Ongoing Support
What We’re Looking For
Create a job alert for this search
Manager Enterprise • Mangalore, Republic Of India, IN
Related jobs
But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 21 days ago
Please complete the following : .Math / Logic Quiz (https : / / forms.Onboarding Experience Questionnaire (https : / / forms.
Send your resume with a cover letter.Applications without the above will not be cons...Show moreLast updated: 22 days ago)
- Promoted
India Program Manager
Girl Risingmangalore, karnataka, in The Program Manager will be a vital part of the India program team, leading execution of activities as per the country workplan, coordinating with stakeholders, managing timelines and, and ensuring...Show moreLast updated: 1 day ago
- Promoted
Customer Success Lead - Hyderabad (Remote)
BrowserStackmangalore, karnataka, inRemote
- Promoted
Demand Generation Manager
WebgilityMangalore, IN Webgility is a leading ecommerce automation platform that helps multichannel sellers and brands streamline operations, manage accounting, and grow profitably.
Our mission is to simplify ecommerce fo...Show moreLast updated: 1 day ago
- Promoted
Execution Team Manager - Vanan Online Services
Vanan Services Inc.mangalore, karnataka, in Optimized Job Post – Project Delivery & Vendor .Relations Manager (Remote – India) .Job Title : Project Delivery & Vendor Relations Manager (Remote – India) .
Location : Remote – Anywhere in India .Ex...Show moreLast updated: 18 days ago
- Promoted
Business Manager - Sales & Design (Mangalore)
LivspaceMangaluru, India Livspace is building the world's first end-to-end interior design platform out of India.We’re India's top online home improvement & interior destination for consumers and the world's first design a...Show moreLast updated: 11 days ago
- Promoted
Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare Softwaremangalore, karnataka, inRemote
- Promoted
Customer Success Manager
Wayground (formerly Quizizz)mangalore, karnataka, in This Customer Success Manager role focuses on partnering with K-12 schools across the U.It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue ...Show moreLast updated: 1 day ago
- Promoted
- New!
REGIONAL LEARNING MANAGER
FunmiyoKasaragod, Kerala, India We are seeking a passionate education professional to lead the academic implementation of our Funmath kit across schools.
This role combines educational leadership, partnership development, and stak...Show moreLast updated: 18 hours ago
- Promoted
- New!
Manager - Business Development (Permanent Staffing)
Talentojmangalore, karnataka, in Manager – Client Onboarding & Success (Permanent Staffing).Work Mode : Work From Home (WFH).Location Preference : Open (Head Office : Haldwani, Uttarakhand).
Compensation - Fix + Incentives + Bonus.At ...Show moreLast updated: 17 hours ago
- Promoted
- New!
Success Coach
The Job Workshopmangalore, India Location : Remote (with future opportunity to relocate to Dubai).Type : Full-Time | Flexible Hours | Remote-First Culture.
As a Success Coach, you’ll be the strategic partner job seekers need to land ...Show moreLast updated: 16 hours ago
- Promoted
Customer Success Manager
Zocketmangalore, karnataka, in Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
- Promoted
- New!
Paid Media Campaign Manager (India)
AdquadrantMangalore, IN Paid Media Campaign Manager (Remote).Competitive hourly rate in USD, based on experience.Adquadrant is the AI-powered growth partner for modern consumer brands.
We help high-growth companies scale i...Show moreLast updated: 21 hours ago
- Promoted
- New!
Executive - Calls & Relevance Check
Advith ITeC Private LimitedUdupi, Karnataka, India Advith ITeC is a venture that merges finance consulting with technology, with the word ITeC standing for Information Technology enabled Consulting.
We are building various tech tools to make finance...Show moreLast updated: 18 hours ago
- Promoted
SuccessFactors Employee Central
Tata Consultancy Servicesmangalore, karnataka, in SuccessFactors Employee Central.Required skills and experience : .Minimum 5+ years hands on experience in EC module.Strong expertise in EC data models, business rules, workflow configuration, pickli...Show moreLast updated: 22 days ago
- Promoted
Tax Manager
Manipal Technologies LimitedUdupi, Karnataka, India Preparation of workings, maintaining records required for returns and filing Tax returns of all entities.Assessments - Preparation of workings, drafting responses and providing the information soug...Show moreLast updated: 10 days ago
- Promoted
Sales Coordinator
Manipal Technologies LimitedUdupi, Karnataka, India Coordination with different KAMs for order processing.Coordination with Production team for production status and product availability.
Dispatching the different products as per the requirement.Coor...Show moreLast updated: 15 days ago
- Promoted
Ecommerce Manager
The Real Estate CONNECTmangalore, karnataka, in E-commerce & Digital Promotions Manager.Merge online selling expertise with strategic digital marketing to drive visibility and enrollment for online programs.
Craft customer journeys that convert a...Show moreLast updated: 1 day ago
- Promoted
- New!
Regional Learning Manager
FunmiyoKāsaragod, Republic Of India, IN We are seeking a passionate education professional to lead the academic implementation of our Funmath kit across schools.
This role combines educational leadership, partnership development, and stak...Show moreLast updated: 18 hours ago