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Network Team Lead - Routing & Switching

e-Hireo GlobalBangalore

3 days ago

Job description

JOB PURPOSE :

Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain
Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco :
Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.
Process knowledge on ITIL and ISO.
7 - 11 years in IT service delivery and handled multiple customer environments
Review and submit the weekly and monthly report to management.
RCA preparation and submission to management.
Managing the shift roster.
Good Knowledge of Incidents Management & Change management
Coordination with vendors for escalation
Preparing & validation of Root Cause Analysis
Review of Network Device Hardening Mechanism On Periodic Basis
Configure and Troubleshooting routing protocols like EIGRP and BGP
Configuring and troubleshooting the Cisco switches.
Assigning severity to the Incidents logged based on the definition.
Second level analysis (investigating problems) and closure of known and low priority security incidents.
Logging Problem Ticket for unresolved Incidents with Technical Service
Sending Security Alert messages on newly found vulnerabilities
Installation of security patches & bug fixes on High Critical Devices
System health checks for all Network devices & Action plan for any issues or Observations
Adhering and Implementing guidelines and Customer policies
Must close all the Incident & service Request with in Service Level Agreement
Knowledge Checking of L2 Engineer & Train L2 Engineer on Periodic Basis

REQUIRED SKILLS :

CCNP Certifications and Hands on experience on Switching & Routing

CISCO Firewall ( FTD ). Checkpoint firewall Hands on experience

Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC

etc.

Good knowledge or certificate on CISCO etc.

Validation of Network diagram - LAN / WAN topology on Periodic Basis

Validating the Configuration of new network devices prepared by L3 Egg

Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues

Validation modification of access list done by L3 Egg

Analysis & Periodic Check of LAN / WAN traffic

Review of Network Device Hardening Mechanism On Periodic Basis

Configure and Troubleshooting routing protocols like EIGRP and BGP

(ref : hirist.tech)

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Lead Network • Bangalore