Technology Operations Manager

IT Systems Engineer

About the Role

We are seeking a proactive and skilled IT Systems Engineer to support, maintain, and optimize our cloud and on-premise systems. You will play a key role in ensuring the stability, security, and efficiency of our technology infrastructure while providing technical support across the organization.

Key Responsibilities

• Maintain, troubleshoot, and support cloud infrastructure on Microsoft Azure and AWS
• Support and manage client systems, including Drupal, Kentico, Sitefinity, and Sitecore
• Maintain, troubleshoot, and support CI / CD pipelines and environments
• Develop and maintain ITIL documentation, including procedures, policies, and user guides (English)
• Act as the primary IT point of contact, responsible for office IT inventory, network infrastructure, and end-user equipment (laptops and peripherals)
• Participate in a rotating on-call schedule to provide 24 / 7 support as needed
• Provide helpdesk support across Windows and macOS environments

Skills & Responsibilities

Nice to Have

Benefits

A little about us…

Bray Leino Splash is a Creative and Technology Digital Marketing Agency who’s been in business for 25 years.

Based in Singapore with offices in Kuala Lumpur, Ho Chi Minh City and India, we have over 80 professionals trained in data, UX, visual design, story-telling and technology dedicated in helping our clients acquire, engage, retain and build meaningful relationships with their customers.