Front Desk Manager
ConfidentialMumbai, India30+ days ago
Job description1 year of front desk or customer service experience (freshers may apply as well). Excellent verbal and written communication skills in English. Strong interpersonal skills – convincing, persuasive, and customer-friendly. Familiarity with basic salon / spa services is a plus. Any additional skill (e.g., basic beautician training, product knowledge, etc.) is an advantage. Well-groomed, professional, and confident.
About Us :
At Bluma Salon Spa, we believe in delivering not just beauty treatments, but an unforgettable experience. From the moment clients walk in, we ensure warmth, luxury, and professionalism. We are currently looking for a Front Desk Manager to manage daily front desk operations and ensure a smooth experience for our clients.
Responsibilities
- Greet and welcome clients with a professional and friendly attitude.
- Handle client appointments, bookings, and schedule management.
- Answer phone calls, respond to inquiries, and assist walk-in clients.
- Maintain records of clients and services provided.
- Promote services and products based on client needs.
- Ensure smooth daily operations at the front desk.
Qualifications
Skills Required
Product Knowledge
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Front Desk Manager • Mumbai, India