Role Overview
Job Description – Technical Program Manager (Infrastructure & Change Management)
We are seeking an experienced Technical Program Manager with a strong background in Infrastructure and Storage technologies , coupled with proven expertise in Program and Change Management . The ideal candidate will be responsible for driving end-to-end program execution, enabling organizational transformation, and ensuring seamless delivery of strategic initiatives. This role requires excellent stakeholder engagement, leadership, and communication skills to support a globally distributed team, primarily interfacing with counterparts in the US.
Key Responsibilities
- Program Management Leadership
- Lead and drive multiple concurrent infrastructure / storage-related initiatives at a program level, ensuring alignment with strategic objectives.
- Define, establish, and track program governance structures, KPIs, and program milestones.
- Manage dependencies, risks, and cross-functional deliverables across multiple projects.
- Change Management
- Serve as the change leader for infrastructure transformation initiatives, ensuring smooth adoption of new technologies, tools, and processes.
- Develop and execute change management strategies, including communication plans, stakeholder engagement, and training programs.
- Establish a framework for tracking adoption, measuring impact, and managing organizational readiness.
- Communication & Stakeholder Management
- Act as the key liaison between global delivery teams and US-based stakeholders, providing clear updates, executive-level reporting, and risk / issue management.
- Facilitate leadership reviews, steering committee updates, and business alignment sessions.
- Hands-On Program Ownership
- Demonstrate a hands-on program management approach, going beyond reporting to actively drive outcomes in planning, execution, and delivery.
- Partner with technical SMEs (in infrastructure / storage domains) to ensure program deliverables meet both technical and business expectations.
- Team Collaboration & Global Coordination
- Work closely with onshore (US) and offshore teams ensuring overlap during 8 AM–4 PM EST / CST timezones.
- Foster a highly collaborative and transparent working environment across distributed teams.
Required Qualifications
Experience :10+ years in Program Management, with at least 5+ years in Infrastructure / Storage programs.Proven expertise in end-to-end change management, including stakeholder engagement, adoption tracking, and organizational readiness.Demonstrated ability to lead large-scale infrastructure or transformation programs across geographies.Skills & Knowledge :Strong knowledge of Infrastructure domains – storage, servers, data center modernization, or cloud-related programs.Program management certifications (PMP, PgMP, MSP, or equivalent) preferred.Change management certification (e.g., Prosci, ACMP) would be a strong plus.Ability to manage budgets, forecasts, and vendor engagements when required.Excellent communication, leadership, and influencing skills, with the ability to manage executive stakeholders.Additional Details
Location : Open (remote possible); must be able to support US EST / CST time zones (8 AM – 4 PM).Skills Required
Program Management, Storage Technologies, Change Management