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Retail Operation

ConfidentialChennai

9 days ago

Job description

TCS is hiring for Retail Operation Lead role !!

Qualification : - Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory.

Shift- 12 : 00 pm- 10 : 00 pm.

Job Description-

5+ Years of Exp in Ecommerce / Retail
Thorough Understanding of Retail Operations and its nuances
Should have exp in Content Management / Website operations
Should have basic understanding in Digital marketing / SCM and other retail verticals
Should have handled 50+ FTEs
Excellent Interpersonal and communication skills
Should be ok to manage 24 / 7 project
Hands on experience business transformation with quantified benefits
Basic knowledge in automation tools (Power automate, RPA tools)
Knowledge in digital marketing is an added advantage

Roles & Responsibilities

Responsible for overall customer deliverables (KPIs, OKRs)

Responsible to drive enterprise level business transformation, ensure key milestones are met on time

Process excellence – Automation is integral part of the delivery, drive it religiously

Contract Management – Ensure contracts are live. Extension to be handled religiously and complete it on time

Skill Management – Identify skill gap and work closely with TD team and upskill the team for future needs.

Travel to customer location – Travel to customer location for reviews and ensure closure of key actions.

Regards

Ritika Jagwani (HR)

Education

Any Graduate

Skills Required

Retail, Ecommerce, Merchandising, Team Managment, kpi implementation , Retail Operations

Operation • Chennai