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Junior Manager - Client Relations & Engagement
Junior Manager - Client Relations & EngagementConfidential • Delhi, India
Junior Manager - Client Relations & Engagement

Junior Manager - Client Relations & Engagement

Confidential • Delhi, India
12 days ago
Job description

Company Description

All India Management Association (AIMA) is a national organization established in 1957 to advance the management profession in India. As an autonomous body, AIMA provides a platform to develop managerial ethos and share management insights. Its key initiatives include Distance Management Education, Management Development Programs, Corporate Events, Publications, Research, Competitions, and Testing Services. AIMA has played a pivotal role in promoting professional management practices across the country.

Role Description

To strengthen candidate and B-School outreach and enhance operational and revenue efficiency, we are looking to onboard a dynamic Junior Manager . The role requires a proactive individual capable of handling end-to-end operational support, managing B-School relationships, driving outreach initiatives to increase candidate engagement and contributing to new client acquisitions for assessment services.

Key Responsibilities :

1. B-School Relationship Management :

  • Maintain and strengthen relationships with existing partner B-Schools.
  • Facilitate new B-School sign-ups and ensure timely onboarding into the MAT system.
  • Coordinate with institutions for receivables and maintain regular communication regarding upcoming schedules and MAT result releases.
  • Serve as the primary point of contact for B-Schools regarding MAT participation and related activities.

2. Candidate Outreach & Support :

  • Execute targeted outreach campaigns to enhance candidate engagement and conversion.
  • Address candidate queries, guide test modes, and ensure a smooth registration experience.
  • Assist in managing communication and feedback between candidates, B-Schools, and internal teams.
  • 3. Operations & Coordination :

  • Support the end-to-end operational workflow for MAT
  • Coordinate with internal teams (marketing, IT, accounts, etc.) for smooth execution of activities.
  • Track and report progress on outreach, engagement, and revenue generation metrics.
  • 4. Revenue Generation :

  • Contribute to achieving revenue targets through candidate acquisition and B-School partnerships.
  • Identify and pursue new business opportunities for the enterprise segment.
  • Identify and onboard new clients for assessment services.
  • Desired Skills & Qualifications :

  • Bachelor's degree (MBA / PGDM preferred) with 2–4 years of experience in operations, business development, or institutional relations (education sector preferred).
  • Strong communication, coordination, and relationship management skills.
  • Proficiency in MS Office and CRM tools.
  • Ability to multitask, meet deadlines, and work collaboratively in a fast-paced environment.
  • Key Attributes :

  • Proactive and self-driven approach.
  • Strong interpersonal and networking skills.
  • Result-oriented mindset with attention to detail.
  • Passionate about education and institutional development.
  • Skills Required

    CRM Tools, Ms Office

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