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Customer Care Executive

Customer Care Executive

Element Retailajit, India
3 days ago
Job description

Key Responsibilities :

  • Handle incoming customer calls, emails, or chats professionally and promptly.
  • Resolve customer queries and concerns with clarity and patience.
  • Provide accurate information about products and services.
  • Maintain records of customer interactions.
  • Ensure high levels of customer satisfaction.
  • Coordinate with internal teams to address customer needs.
  • Follow company policies and standard procedures for customer handling.

Requirements :

  • Fresher or up to 1 year of experience in customer service.
  • Minimum qualification : 12th Pass / Graduate in any discipline.
  • Good verbal and written communication skills in English language.
  • Basic computer knowledge (MS Office, email handling).
  • Positive attitude, patience, and willingness to learn.
  • Ability to work in a team and handle pressure.
  • Create a job alert for this search

    Customer Care Executive • ajit, India

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