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Senior ServiceNow Developer

Senior ServiceNow Developer

Technocrats Domain IncIndia, India
8 hours ago
Job description

Core Development & Configuration

  • Design, develop, and configure applications and modules within the ServiceNow platform by business requirements.
  • Implement custom workflows, forms, UI policies, client scripts, and server-side scripts .
  • Create and maintain Service Catalog items, Record Producers, Order Guides, and related workflows .
  • Build and configure custom applications using ServiceNow Studio and App Engine.

Integration & Automation

  • Develop and maintain integrations between ServiceNow and third-party systems using REST / SOAP APIs, the MID Server, and Integration Hub .
  • Automate business processes with Flow Designer , Business Rules , and Scheduled Jobs .
  • Implement ServiceNow Orchestration to automate external system tasks.
  • Module-Specific Responsibilities

  • Configure and customize IT Service Management (ITSM) modules (Incident, Problem, Change, Knowledge, CMDB, Service Catalog).
  • Support other ServiceNow applications such as IT Operations Management (ITOM) , IT Asset Management (ITAM) , HR Service Delivery (HRSD) , and Customer Service Management (CSM) as needed.
  • Maintain and enhance Configuration Management Database (CMDB) relationships and data integrity.
  • Maintenance & Support

  • Troubleshoot and resolve technical issues in the platform.
  • Perform platform upgrades , patching, and testing to ensure stability and compatibility.
  • Monitor system performance and ensure data security, compliance, and governance .
  • Collaboration & Documentation

  • Work closely with business analysts, process owners, and stakeholders to gather and refine requirements.
  • Provide technical documentation for customizations, integrations, and workflows.
  • Participate in code reviews and enforce best practices for ServiceNow development.
  • Web Services & Best Practices

  • Experience with Web Services integration, particularly REST.
  • Ensure compliance with ServiceNow coding standards and security guidelines.
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    Servicenow Developer • India, India

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