Telecaller

Company Description

Mohana Realty, based in Bhubaneswar, specializes in providing integrated real estate solutions, including premium property sourcing, real estate advisory, and end-to-end execution. As a trusted advisor, we focus on curating residential and commercial properties tailored to align with clients’ lifestyle preferences, investment objectives, and long-term aspirations. From exclusive listings to verified documentation and market insights, we ensure a seamless and transparent real estate experience. Mohana Realty is dedicated to offering clarity, trust, and value in every client interaction.

Role Description

This is a full-time on-site role for a Telecaller, located in Bhubaneswar. The Telecaller will be responsible for performing daily outbound and inbound calls to potential and existing clients, explaining property details, and generating interest. Responsibilities include maintaining client databases, following up with leads, scheduling site visits, and supporting the sales team in achieving targets. The Telecaller will also handle inquiries, provide excellent customer support, and assist in nurturing strong client relationships.

Qualifications

• Excellent verbal communication, active listening, and interpersonal skills
• Customer service and client relationship management abilities
• Proficiency in telecommunication tools, CRM software, and basic computer skills
• Organizational skills and attention to detail for maintaining client records
• Ability to explain complex property details clearly and persuasively
• Experience in the real estate industry or sales is a plus
• High school diploma or higher education preferred
• Proficiency in English, Hindi, and regional languages is an advantage