Expert Salesforce Developer

About This Role

We are seeking an accomplished Salesforce professional to join our team.

Job Responsibilities :

• User Management : Manage user creation, deactivation, role assignments, and permissions.
• Troubleshooting : Resolve issues with standard and custom objects, workflows, validation rules, reports, and dashboards.
• Ticket Response : Respond to tickets, incidents, and service requests within SLAs.
• Data Management : Import / export data, deduplicate, and perform mass updates using Data Loader.
• Monitor integrations with other applications and collaborate with technical teams.
• Configuration Changes : Assist with configuration changes (page layouts, profiles, flows, process builder, approval processes).
• Collaboration : Work with Salesforce developers, admins, and stakeholders to resolve complex issues.
• Reporting : Generate reports and dashboards for business stakeholders.
• Knowledge Updates : Stay updated on Salesforce releases and recommend new features.
• Documentation : Maintain documentation for support processes, configurations, and knowledge base articles.

Salesforce Application Development :