Veeva CRM Specialist

Role : Veeva CRM Specialist(L2 / L3 Support)

Experience 5 to 10 Years

Notice Period : Immediate to 15 days

Location : Pan India

Job Description :

• Modules / functionality Hands On experience
• Sample Management
• Order Management
• Account and User Management
• knowledge of Service Cloud
• Email to Case setup and configuration
• iPad issues
• Experience with configuration / customization of Veeva CRM
• Perform configuration customization and impact analysis
• The candidate will be responsible for delivering in a timely and accurate fashion solutions using Veeva Platform
• Perform Code Review and Code Optimization
• Ensure enhancements and projects delivered with quality on time
• Build strong working relationships with Onsite offshore business teams and external vendors
• Being able to escalate issues to internal developer's external vendors or to infrastructure providers
• Present weekly monthly metrics to respective stakeholders

Skills Required

Order Management, sample management , Service Cloud, Veeva Crm, Code Review, code optimization